Frequently Asked Questions
Everything you need to know about our gluten-free snacks, shipping, and more.
Are your products certified gluten-free?
Yes, all of our products are certified gluten-free by the Gluten Intolerance Group (GIG). We maintain a strictly gluten-free facility to ensure there is no cross-contamination.
How long will my order take to arrive?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 14 days for a replacement or refund.
Do you offer vegan or dairy-free options?
Most of our products are vegan and dairy-free. Please check the specific ingredient list on each product page for detailed allergen information and certifications.
How should I store my GFB snacks?
Our snacks are shelf-stable and do not require refrigeration. For the best taste and texture, we recommend storing them in a cool, dry place away from direct sunlight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.